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SMS Terms Of Service

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Universal Spine and Joint Specialists SMS Terms of Service

Last Updated: December 9, 2025

This page describes the terms and conditions for participating in the Universal Spine and Joint Specialists conversational text messaging service.

Program Description

Universal Spine and Joint Specialists offers a patient-initiated, two-way conversational text messaging service. This service allows you to text us at 813-545-5555 with non-urgent questions or inquiries. Our staff will reply to your message from this same number.

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with or sold to third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Universal Spine and Joint Specialists, you will only receive messages in direct reply to your non-urgent, non-clinical, administrative inquiries. Examples include:

  • Questions about directions
  • Inquiries about office hours
  • Scheduling issues
  • Other general information

This text messaging service is not used for marketing, promotions, automated alerts, appointment reminders, or billing inquiries.

Example: “Hi, thank you for contacting Universal Spine and Joint Specialists. Yes, we are open this coming Monday, 9:00 AM to 5:00 PM. Please let us know if you have other questions. Reply STOP to opt-out.”

Opt-In Method

You agree to these SMS Terms of Service and opt-in to the service by initiating a text message to 813-545-5555, as advertised on our website https://www.universalspineandjoint.com. By sending the first text, you consent to receive conversational SMS messages from Universal Spine and Joint Specialists in reply to your conversation.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. You will receive a one-time confirmation text confirming your unsubscription, and you will not receive any further messages from us unless you initiate a new conversation.

Help

If you are experiencing any issues, you can reply with the keyword HELP to 813-545-5555. For additional support, you can get help directly from us by visiting our website or by calling our main office at (813) 667-2460.

Message Frequency

Message frequency varies. We will only send messages in direct reply to your inquiries.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy page.
  • Message frequency may vary.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply. All charges are billed by and payable to your mobile service provider. Universal Spine and Joint Specialists does not charge you for this service.

Privacy Policy

We are committed to your privacy. Please review our Privacy Policy at https://www.universalspineandjoint.com/privacy-policy/ to understand how we collect, use, and protect your information.

Important Medical Disclaimer

This service is for non-urgent, non-clinical, administrative matters only. Do not send personal health information (PHI), request medical advice, or describe medical symptoms via this text service. In case of a medical emergency, please dial 911 immediately.

Business Information

Universal Spine and Joint Specialists
8318 North Habana Ave
Tampa, FL 33614
Main Phone: (813) 667-2460